Hair Cult believes that beauty is individual, and we believe our clients should leave feeling beautiful and happy with the haircut and/or color service provided. However, if for any reason a client is dissatisfied, we will gladly adjust their cut or color within 14 days of the original appointment at no additional charge.
We strive to accommodate our clients to the best of our ability. In order to do so, all of our scheduled appointments are confirmed via phone, email or both depending on our clients’ preference.
When appointments are booked, a credit card is required to hold the time requested. Appointments can be canceled or rescheduled at no charge up to 24 hours before the scheduled appointment. Appointments not canceled or rescheduled before the 24-hour grace period will be charged to the credit card on file for the full amount of the scheduled services.
Cash and all major credit cards are accepted for payment of services and products. We do not accept gratuities on credit cards. A credit card will be required to reserve your appointment.